Privacy Policy

This Privacy Policy explains how CombatVision, Inc., doing business as CombatVisionTV ("CombatVisionTV," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you use our websites, mobile and connected-TV applications, video players, livestreams, on-demand programming, accounts, subscriptions, pay-per-view offerings, and related services (together, the "Service").

1. Who we are, and what this Policy covers

CombatVision, Inc. is the controller — or, under some laws, the "business" — responsible for the personal information described here. Our contact details are in section 21.

This Policy applies to personal information we process as the operator of the Service. It does not govern an app store, payment provider, social-login provider, ticketing site, sportsbook, promoter, or other third party that processes information under its own privacy policy and for its own purposes. Where another party is independently responsible for information, we identify it and you should review that party's policy.

We currently offer the Service in the United States and Canada, subject to territorial restrictions imposed by our content licences. Section 19 contains additional information for people in Canada and prevails over the rest of this Policy where it conflicts for people it covers.

This Policy is a disclosure document. It is not a contract, and it does not form part of our Terms of Service. The consent described in section 8 is given separately and is not part of this Policy or our Terms.

2. How our applications are built

Our applications are built on a configurable streaming platform and use third-party software development kits for playback, content delivery, security, crash reporting, analytics, and advertising. We maintain a current internal inventory of those components and of the data each transmits, and this Policy describes what our applications actually collect and disclose today rather than everything the underlying platform could theoretically be configured to do.

If we enable a feature that collects or discloses a new category of personal information, we will update this Policy before that feature starts collecting, and where the law or your device requires it we will ask for your permission first.

3. Personal information we collect

3.1 Account, identity, and contact information

Your name, email address, billing or postal address, telephone number, account or user identifier, login credentials in hashed or otherwise protected form, date of birth or age, language and communication preferences, and information from a social-login provider if you choose that sign-in method. We never receive your social-login password.

3.2 Age category and parental consent signals

Where an app store, operating system, or platform provides an age-category or parental-consent signal, we may use that signal to apply age-based restrictions, content settings, and safety measures and to comply with legal obligations. We do not use such signals for advertising. We retain only what is reasonably necessary to document or apply the relevant restriction or consent.

3.3 Purchases and subscriptions

Subscription status and plan, products or events purchased, price and currency, renewal and cancellation status, transaction and entitlement identifiers, promotional codes used, refund and chargeback records, and which app store or payment provider handled the transaction. Payment providers process your full payment-card and financial-account details. We receive a token, a receipt, limited billing information, and the transaction status — not your full card number.

3.4 Device, network, and technical information

IP address, device identifiers, advertising identifiers where advertising is enabled and permitted, device model and type, operating system and version, application version, browser, language, time zone, network type and estimated bandwidth, referring page, push-notification token, cookie and SDK identifiers, sign-in and authentication events, diagnostic logs, crash reports, and security, anti-fraud, and anti-piracy signals including forensic watermark data.

3.5 Location information

We derive approximate location — country, state or province, city, and designated market area — from your IP address and device signals, and we use it to enforce the territorial and blackout restrictions our content licences require. If a specific geographic content rule requires device-level location and that feature is enabled, the application will ask for operating-system permission before using GPS or a comparable signal. Raw GPS coordinates used to evaluate a rule are not retained after the evaluation; the coarse geographic result may be stored. You can turn location permission off in your device settings, but restricted content may then be unavailable to you. We do not collect precise geolocation for advertising.

3.6 Viewing, search, and interaction information

Searches you run, playback and watch history, videos and channels viewed, watch time and completion, favourites and watchlist entries, clicks and navigation, session dates and duration, player and streaming quality metrics, device and country segments, and where advertising is enabled, advertising interactions. This information is generally linked to your account. Because it can reveal what you have watched, it is subject to the additional protections in section 8.

3.7 Support and communications

What you tell us in support requests, surveys, feedback, complaints, and privacy requests, including the content of your messages and the account, device, purchase, and troubleshooting information needed to help you. If you attach a file or screenshot to a support request, we collect it. The Service does not include public posting, commenting, uploading, or contest features, and we do not access your device's photo or video library.

3.8 Information we do not want and do not use

Please do not send us Social Security or other government identification numbers, health records, financial account credentials, or other highly sensitive information through account, feedback, or support fields. If you do, we will delete it as soon as we identify it unless we are required to keep it.

We do not collect, capture, use, store, or disclose biometric identifiers or biometric information. We do not use facial recognition, faceprints, voiceprints, retina or iris scans, fingerprints, or gait analysis to identify viewers or for any other purpose.

4. Where the information comes from

• From you directly, when you register, purchase, communicate with us, set preferences, or enter a promotion.
• Automatically from your browser, device, application, and video player, and from cookies and software development kits, as you use the Service.
• From app stores, payment processors, connected-TV platforms, and subscription-entitlement providers, including the age category and parental consent signals described in section 3.2.
• From a social-login or authentication provider, if you choose that sign-in method.
• From our streaming, content-delivery, hosting, security, anti-fraud, anti-piracy, analytics, advertising, and customer-support providers.
• From event promoters, content licensors, sanctioning bodies, and business partners, where lawful and relevant to delivering or enforcing rights in the Service.

5. How we use personal information

We use personal information to:

• create and authenticate your account, and provide streams, on-demand content, purchases, subscriptions, parental controls, and customer support;
• process transactions, validate receipts and entitlements, administer renewals, cancellations, and refunds, and prevent unauthorized account sharing;
• personalize recommendations, remember your settings, send notifications you have chosen, and improve content discovery and playback quality;
• enforce territorial rights, blackout rules, device and simultaneous-stream limits, and other licensing restrictions;
• measure audience, engagement, quality of experience, and Service performance;
• deliver and measure advertising, subject to the limits in sections 8 and 9 and the prohibition in section 10 on advertising to people under 18;
• detect and investigate piracy, credential abuse, fraud, security incidents, prohibited conduct, and technical problems;
• communicate with you about your account, purchases, events, service and policy changes, security, and support;
• comply with law, legal process, contractual and rights obligations, and requests from regulators and law enforcement; and
• establish, exercise, or defend legal claims, complete or evaluate a corporate transaction, and protect users, participants, CombatVisionTV, and others.

The purposes described above apply subject to the privacy laws that govern the Service in the places where it is offered.

6. Cookies, SDKs, and device permissions

Our websites use cookies, local storage, pixels, and similar technologies. Our applications use software development kits, device identifiers, tokens, and platform APIs. These support sign-in, preferences, playback, security, analytics, and — where enabled — advertising and measurement.

Our websites and applications may use cookies, local storage, software development kits, device identifiers, tokens, and platform APIs for sign-in, preferences, playback, security, analytics, and, where enabled, advertising and measurement. We use non-essential technologies only where permitted and, when required, after obtaining consent through the applicable website, application, device, or platform mechanism. You may also use browser, device, and operating-system settings to manage available permissions and identifiers.

On Apple devices, any activity Apple defines as tracking will be conducted only after the required App Tracking Transparency permission is obtained. Declining permission may limit personalized advertising or measurement. Browser, device, and operating-system controls may also be used to manage cookies, advertising identifiers, location, notifications, and cross-app tracking.

Blocking strictly necessary technologies may prevent sign-in, purchases, or playback from working.

7. How we disclose personal information

We disclose personal information to the following categories of recipient, for the purposes described in this Policy:

• streaming and application platform providers, hosting services, video players, content-delivery networks, cloud infrastructure, and technical support providers;
• Apple, Google, Roku, Amazon, smart-TV platforms, payment processors, receipt-validation providers, and subscription and entitlement administrators;
• authentication, social-login, email, push-notification, customer-support, security, anti-fraud, and anti-piracy providers;
• analytics providers, and — subject to section 8 and to your consent where required — advertising and measurement providers;
• content licensors, promoters, sanctioning bodies, and production and distribution partners, where needed to enforce rights, report aggregate performance, or operate a co-branded service;
• professional advisers, auditors, insurers, financing sources, and transaction counterparties, in each case under confidentiality obligations;
• government authorities, regulators, courts, law enforcement, and rights holders, where we believe disclosure is required or permitted by law or is necessary to protect rights, safety, security, or the integrity of the Service; and
• a buyer, investor, lender, or successor in a merger, financing, restructuring, insolvency, or sale of assets, subject to applicable law and to notifying you where required.

We also disclose information at your direction or with your consent. We may use and disclose aggregated or deidentified information that cannot reasonably be linked to you, and we do not attempt to reidentify information we maintain as deidentified except to test that our deidentification works, where the law permits.

We require service providers that process personal information for us to protect it, to use it only to provide the services we have asked for or as the law otherwise permits, and to apply privacy and security protections consistent with this Policy. We require them to provide the same or equal protection of your information as this Policy describes, and we impose the same obligation on any parent, subsidiary, or affiliated entity that has access to it.

8. Your viewing records, and the separate consent we need

We treat information that identifies you as having requested or watched specific video content as your "viewing records."

8.1 What we do without asking

We use your viewing records ourselves to deliver the Service: to resume playback, build your watchlist, generate recommendations, measure our own audience and streaming quality, enforce licensing and blackout rules, and detect piracy and credential abuse. We disclose them to our streaming, content-delivery, hosting, security, and payment providers that act on our behalf and only on our instructions, and we disclose them where a law, court order, or valid legal process requires. None of that requires your consent.

8.2 What we will not do unless you say yes

We will not disclose your viewing records to an advertising or measurement partner, or to another third party acting for its own purposes, unless we first obtain the separate written consent required by applicable law. Acceptance of this Policy or our Terms of Service is not that consent. Until an appropriate separate consent mechanism is available and enabled, we will not make those disclosures.

8.3 How the consent works

If we ask for this consent, the request will identify the disclosure and its purpose, will be separate from acceptance of this Policy and our Terms, and will explain how long the consent lasts and how to withdraw it.

• to consent only to that specific disclosure, at the time we ask; or
• to consent in advance for a period you select, up to a maximum of two years, after which the consent expires automatically and we ask again.

You may withdraw any consent for future disclosures at any time by emailing [email protected]. Withdrawal applies going forward, does not undo a disclosure already made in lawful reliance on consent, and may make advertising less relevant without removing advertising entirely.

8.4 People under 18

We do not disclose the viewing records of any user we know or should know is under 18 to advertising or measurement partners, and we do not ask users under 18 for this consent.

8.5 How long we keep viewing records

We destroy information identifying the specific video content you requested or obtained as soon as practicable, and in any event no later than one year from the date that information is no longer necessary for the purpose for which it was collected, unless a law or court order requires us to keep it longer or it is the subject of a pending legal claim.

9. Advertising, and what counts as a "sale" or "sharing"

We do not exchange personal information for money. We want to be direct about what we do instead, because several laws use the word "sale" more broadly than everyday speech does.

Advertising and measurement features may be enabled in some versions or areas of the Service. Where they are enabled, and subject to applicable consent, device permissions, section 8, and the prohibition in section 10, we may disclose advertising identifiers, coarse location, commercial and purchase information, app and internet activity, and advertising interaction data to advertising and measurement providers. Some state laws may treat those disclosures as a sale, sharing, or targeted advertising even when no money changes hands. Where those laws apply, we provide the required opt-out rights.

You may request to opt out of targeted advertising, sale, or sharing by emailing [email protected] and by using any applicable browser, device, operating-system, or platform setting. Additional in-service controls may be made available when supported by the applicable platform.

9.1 Opt-out preference signals, including Global Privacy Control

Where required by applicable law and technically supported, we process recognized opt-out preference signals, including Global Privacy Control, as requests to opt out for the browser or device that sends the signal. When a signal can reasonably be associated with a signed-in account, we may apply it more broadly to that account.

10. Children and teenagers

10.1 Under 13

The Service is not directed to children under 13, and you must be at least 13 to hold an account. We ask for age information in a neutral way when you register and we do not encourage anyone to misstate their age. We do not knowingly collect personal information from a child under 13. If we learn that we have, we delete it promptly and we close the account, because accounts are available only to people aged 13 and over. If you believe a child under 13 has given us personal information, contact [email protected] and we will investigate.

10.2 13 to 17 — no targeted advertising, no sale, no profiling

Where we know or should know that a user is at least 13 and under 18:

• we do not process their personal information for targeted advertising;
• we do not sell or share their personal information;
• we do not disclose their viewing records to advertising or measurement partners;
• we do not profile them in furtherance of a fully automated decision that produces a legal or similarly significant effect; and
• we collect precise geolocation only where it is reasonably necessary to provide a feature they have asked for, and we show a clear signal in the application while we are collecting it.

These are commitments, not defaults you have to find and switch on. We apply them on the basis of the age category signal described in section 3.2, the age information you give us, and any other information reasonably indicating that a user is under 18. Consent — including a parent's consent — does not change them, because in several states this processing is prohibited outright.

10.3 Parental involvement and content ratings

A user under the age of legal majority may use the Service only with the involvement of a parent or guardian, as our Terms of Service explain. Combat-sports programming contains violence, injury, blood, and strong language. Parental-control settings and content ratings are available on your device and platform, and we encourage you to use them.

10.4 Use of a minor's information

We use the personal information of a user we know to be under 18 only to provide and secure the Service, comply with our legal obligations, support the account, and communicate about it. We exercise reasonable care to avoid a heightened risk of harm to minors in how we design and operate the Service, and we carry out and document assessments of features likely to be accessed by minors where the law requires.

11. How long we keep personal information

We keep personal information only as long as we reasonably need it for the purposes described in this Policy. The table below sets out our retention periods. Where a period is expressed as a maximum, we delete or deidentify sooner if we no longer need the information. Deidentified and aggregated information may be kept longer, because it can no longer be linked to you.

We may keep information beyond these periods only where a law requires it, where it is subject to a legal hold, an active fraud or piracy investigation, or a pending or reasonably anticipated legal claim, or where it is needed to enforce our content rights. Residual copies may persist briefly in backups and logs until those cycle out.

11.1 Deleting your account

You may request deletion of your account and associated personal information by emailing [email protected] or by using any account-deletion method made available in the Service. After verifying the request, we delete or deidentify personal information associated with the account except where retention is permitted or required as described above.

Deleting your CombatVisionTV account does not cancel a subscription billed by Apple, Google, Roku, Amazon, or another platform. You must cancel that separately through the platform that bills you. Our Terms of Service explain how.

12. Your choices

• Account information: review and update the available fields in your account settings.
• Account deletion: email [email protected] or use any account-deletion method made available in the Service.
• Subscription cancellation: cancel through whichever platform bills you. Deleting your account is not a cancellation.
• Marketing email: use the unsubscribe link in any marketing message. We will still send transactional, security, and service messages.
• Push notifications: change your notification settings in the application or on your device.
• Location, tracking, and advertising identifiers: change the relevant operating-system permission.
• Cookies and similar technologies: use available browser, device, operating-system, or platform settings and any consent control made available in the Service.
• Targeted advertising, sale, and sharing: email [email protected] and use any applicable browser, device, operating-system, platform, or in-service opt-out mechanism.
• Viewing records: email [email protected] to withdraw any separate consent concerning viewing records.

Where we rely on your consent, you may withdraw it through the method used to obtain it, where available, or by emailing [email protected]. Withdrawal applies going forward and may make a feature that depends on the information unavailable.

13. United States state privacy rights

Comprehensive consumer privacy laws are in force in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia. Laws in Louisiana, Oklahoma, Alabama, and Vermont take effect between January 2027 and 2028, and we will honour them when they do.

Depending on where you live and whether the law covers our processing, you may have the rights set out below. All of them are subject to the exceptions and verification requirements in the applicable statute.

13.1 How to make a request, and when we will answer

Email [email protected] and tell us which state you live in and which right you want to exercise. If a request form or privacy control is available in the Service, you may use that method as well. We may ask you to verify that you control the account, email address, device, or transaction concerned, and we use verification information only for that purpose.

We will acknowledge your request within 10 business days and respond substantively within 45 days of receiving it. Where reasonably necessary — because your request is complex or you have made several — we may extend that once by a further 45 days, and we will tell you before we do and explain why. There is no charge for a request, unless it is excessive or repetitive and the law allows us to charge.

13.2 Appeals

If we deny your request, you may appeal by replying to our decision with "Privacy Appeal" in the subject line and telling us why you think we should reconsider. We will respond to your appeal in writing within 45 days, or within 60 days where your state's law allows the longer period, and we will explain the reasons for our decision. If we deny your appeal, we will give you a link or other means of submitting a complaint to your state Attorney General.

13.3 Authorized agents

An authorized agent may make a request for you where the law permits. We may ask the agent for proof of authorization and may separately verify your identity and confirm your instructions with you. In Texas and Nebraska you may designate an agent through a browser setting, browser extension, or a global setting on your device, and we honour those designations.

We will not discriminate against you for exercising a privacy right. A valid deletion or limitation request may make some account, purchase, personalization, or playback features unavailable, and we will tell you if that is the case before we act.

14. State-specific notices

14.1 California

In the preceding 12 months we have collected the following categories of personal information: identifiers; customer records and contact information; commercial and purchase information; internet and other electronic network activity, including viewing and search history; coarse geolocation; audio, electronic, and visual information contained in support communications; professional information where you provide it; and inferences drawn from viewing and interaction data. Our sources are described in section 4, our purposes in section 5, and the categories of recipient in section 7. We have not collected or processed sensitive personal information for the purpose of inferring characteristics about you.

We provide legally required methods for consumers to exercise applicable opt-out rights. These may include email, recognized opt-out preference signals, platform settings, and a website or application control when available.

This Policy is designed to be accessible to people with disabilities. If you use assistive technology and have difficulty with it, email [email protected] and we will provide the information in an alternative format.

14.2 Texas

Texas residents may exercise the rights in section 13, including opting out of targeted advertising, the sale of personal data, and profiling in furtherance of decisions producing legal or similarly significant effects. The appeal process in section 13.2 applies.

We do not sell sensitive personal data. We do not sell biometric personal data, and as section 3.8 states, we do not collect biometric data at all. We do not process precise geolocation for advertising.

14.3 Colorado

Colorado residents may exercise the rights in section 13. We honour universal opt-out mechanisms appearing on the list published by the Colorado Attorney General, including Global Privacy Control. We obtain your consent before processing sensitive data, and before processing the personal data of a consumer we know to be under 13 we obtain consent from a parent or guardian.

14.4 Connecticut

Connecticut residents may exercise the rights in section 13, and we honour opt-out preference signals. We do not process the personal data of a minor for targeted advertising, sell it, or use it for profiling in furtherance of a fully automated decision. We use reasonable care to avoid a heightened risk of harm to minors, and we do not use design features intended to extend a minor's engagement with the Service. We complete data protection assessments for features likely to be accessed by minors.

14.5 Maryland

We limit our collection of personal data to what is reasonably necessary and proportionate to provide or maintain the Service you have asked for. We do not sell sensitive data. We do not process the personal data of a consumer we know or should know is at least 13 and under 18 for targeted advertising, and we do not sell it. We honour opt-out preference signals. We complete and document data protection assessments where the statute requires.

14.6 Minnesota

In addition to the rights in section 13, Minnesota residents may obtain a list of the specific third parties to which we have disclosed their personal data, and may question the result of profiling, be informed of the reason the profiling produced a decision, review the personal data used in it, and have the decision reevaluated if that data was inaccurate. We maintain a data privacy and security policy and will describe it on request.

14.7 Oregon

Oregon residents may obtain a list of the specific third parties to which we have disclosed personal data, in addition to the rights in section 13, and we honour opt-out preference signals.

14.8 Nebraska

We do not facilitate targeted advertising to any user we know or should know is under 18, and we do not profile a minor except where profiling is necessary to provide a feature the minor has requested. Nebraska residents may designate an authorized agent through a browser setting or a global setting on a device.

14.9 New Jersey, New Hampshire, Delaware, Montana

Residents of these states may exercise the rights in section 13, and we honour universal opt-out mechanisms and opt-out preference signals. We obtain consent before processing sensitive data, and consent from a parent or guardian before processing the personal data of a consumer we know to be under 13.

14.10 Nevada

Nevada residents may submit a verified request directing us not to sell covered information as Nevada law defines it. Email [email protected] with "Nevada Opt-Out" in the subject line.

14.11 Washington and Nevada consumer health data

We do not intend to collect consumer health data, and the Service is not a health service. We recognise that inferences drawn from viewing content about training, injury, weight management, or nutrition could be characterised as consumer health data under Washington's My Health My Data Act and Nevada's equivalent law. We therefore do not derive, use, or disclose health-related inferences from your viewing history, we do not use viewing of such content to build audience segments, and we do not sell any information that could constitute consumer health data. Our Consumer Health Data Privacy Notice, linked separately from the footer of our website, sets out our position in full and explains how to exercise the rights those statutes give you, including the right to withdraw consent and to have data deleted.

15. Sensitive information

We do not collect sensitive personal information in order to infer characteristics about you. Where we process information that a state law treats as sensitive — principally coarse geolocation used for territorial enforcement — we limit it to what is strictly necessary for that purpose, and we obtain your consent where the law requires consent. We do not sell sensitive information in any jurisdiction. If you send us sensitive information we did not ask for, we delete it as soon as we identify it unless we are required to keep it.

16. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including access controls on a need-to-know basis, encryption of data in transit and of sensitive data at rest, network monitoring and logging, vulnerability management, vendor security review, employee training, and documented incident-response procedures. We maintain a written information security programme with a named person responsible for it, we assess risks at least annually, we test the effectiveness of our safeguards, and we review and update the programme in light of what we find.

No system, transmission, or storage method is completely secure, and we cannot guarantee absolute security. Please use a unique password, protect your credentials and your devices, and tell us promptly at [email protected] if you suspect unauthorized access to your account. Where a security incident affects your personal information and the law requires it, we will notify you and the relevant authorities within the applicable deadlines.

17. Third-party services

Third-party platforms and linked services control their own processing under their own policies. An app store controls your store account and payment data; a social-login provider controls the account you use to sign in; a ticketing site or licensed wagering operator controls transactions on its own site. Please review their privacy policies and settings. Nothing in this Policy authorizes a third party to use information about you contrary to its contract with us or to applicable law.

18. Information for people in Canada

Where Canadian privacy law applies, you may request access to and correction of your personal information and may withdraw consent, subject to legal and contractual limits. Withdrawal may make features that depend on the information unavailable. We process personal information outside Canada, including in the United States, where it is subject to the laws of the processing jurisdiction and may be accessible to courts and authorities there.

18.1 Quebec

Our person in charge of the protection of personal information is Privacy Team, Privacy Contact, reachable at [email protected] or at the postal address in section 21. In addition to access and correction, you may ask us to transfer your computerized personal information to another party in a structured, commonly used technological format, and you may ask us to stop disseminating your personal information or to de-index a link where the law allows. We obtain your express consent before using sensitive information, we do not collect personal information through technology with privacy settings at their least protective by default, we complete a privacy impact assessment before transferring personal information outside Quebec, and we tell you if a decision about you is made exclusively by automated processing and give you the opportunity to submit observations.

18.2 Commercial electronic messages

We send marketing messages to Canadian recipients only with express or implied consent as Canada's anti-spam legislation requires. Every message identifies us, gives our contact information, and includes a working unsubscribe mechanism that we action within 10 business days.

19. Accessibility of this Policy

We want this Policy to be usable. It is published in HTML at a stable, publicly accessible address, it is structured with headings and section numbers so that screen readers can navigate it, and the summary at the top gives a plain-language account of the whole document. If you cannot access any part of it, or would like it in another format, email [email protected] and we will provide it.

20. Changes to this Policy

We may update this Policy to reflect changes in the Service, technology, law, or our practices. When we do, we will post the updated version at https://combatvisiontv.com/privacy, change the version number and effective date, and keep the previous versions available so you can see what changed.

If a change materially affects your rights or how we use your personal information, we will give you additional notice — by email to the address associated with your account and in the application — at least 30 days before it takes effect, and we will obtain your consent where the law requires consent. Where a change to this Policy is a significant change under an app store accountability law, we will notify the relevant app store and obtain renewed parental consent for accounts belonging to minors before the change applies to them.

21. How to contact us